Privacy Policy

Introduction

77fdc ("we", "our", "us") is committed to protecting the privacy of every person who visits or registers on our platform. This Privacy Policy describes the types of information we gather, how that information is processed and stored, the circumstances under which it may be shared, and the rights you hold as a data subject.

We operate as an online casino and sports betting platform designed specifically for the Bangladesh market, supporting local payment solutions including bKash, Nagad, Rocket, and Upay. Because financial transactions and account data are involved, we take data privacy with the utmost seriousness and have implemented multiple layers of technical and organizational safeguards.

By accessing 77fdc and using any of our services — whether placing a bet on a Bangladesh Premier League match, spinning the reels on our slot games, or participating in a live casino session — you acknowledge that you have read and agree to the practices described in this document.

Information We Collect

We collect information in several ways — directly from you when you register or transact, automatically when you use our platform, and occasionally from third-party verification services required for responsible gaming compliance. The categories of data we may collect include:

• Identity Data: Full name, date of birth, nationality, and government-issued identification details submitted during account verification (KYC process).
• Contact Data: Email address, mobile phone number, and city/district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna) used for account communication and support.
• Financial Data: Transaction records including deposit amounts, withdrawal requests, payment method identifiers (e.g., bKash mobile number, Nagad account reference), and account balance history.
• Technical Data: IP address, device type, operating system, browser version, session timestamps, and referring URLs collected automatically via server logs and analytics tools.
• Usage Data: Gameplay history, betting patterns, games accessed (slots, cricket, live casino), session duration, and bonus usage — used to improve platform features and to support responsible gaming monitoring.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or requested with your explicit written consent.

How We Use Your Information

The personal information we collect is processed for specific, legitimate purposes. We do not use your data beyond what is necessary to deliver and improve our services. Primary uses include:

• Account registration, authentication, and KYC verification to confirm you are aged 21 or above and to comply with responsible gaming standards.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard — ensuring your funds are handled accurately and securely.
• Delivering customer support via email, including resolving disputes, responding to queries, and providing account-related assistance.
• Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) and, where you have opted in, promotional communications about bonuses, BPL season offers, and new game launches.
• Fraud detection, anti-money laundering (AML) checks, and platform security monitoring to protect both you and the integrity of the 77fdc platform.
• Improving platform performance, personalising game recommendations, and conducting internal analytics to enhance the overall user experience across cricket betting, slots, and live casino products.

Payment Data and Financial Information

All payment-related data processed through 77fdc is handled with the highest level of security. We integrate with trusted local payment gateways — bKash, Nagad, Rocket, and Upay — as well as international card networks (Visa and Mastercard). Financial data exchanged with these partners is transmitted over encrypted channels and is subject to their respective security protocols in addition to ours.

We do not store full card numbers, card verification values (CVV/CVC), or complete bKash/Nagad PINs on our servers. Only non-sensitive tokenized references necessary for transaction reconciliation are retained. You should never share your full card number, mobile banking PIN, or one-time password (OTP) with any third party, including our support agents.

Cookies and Tracking Technologies

77fdc uses cookies and similar tracking technologies to ensure the platform functions correctly and to collect analytical data that helps us improve your experience. The cookies we use fall into three categories:

• Essential Cookies: Required for the website to function. These handle session management, user login state, and security tokens. They cannot be disabled without breaking core functionality.
• Analytics Cookies: Help us understand how players navigate the platform — which games are most popular, how long sessions last, and where users encounter difficulty. This data is aggregated and anonymised.
• Preference Cookies: Remember your language settings, display preferences, and recently visited game categories so your experience feels personalised across sessions.

You may adjust your cookie preferences through your browser settings at any time. Note that disabling essential cookies will impact the functionality of the site, including your ability to log in and place bets. We do not use cross-site tracking cookies or share cookie data with advertising networks.

Sharing of Your Information

77fdc does not sell, trade, or rent your personal information to outside parties. We may, however, share limited data with carefully selected third parties strictly for the purposes of delivering our services. Any such sharing is governed by data processing agreements that require those parties to maintain confidentiality and data security standards equivalent to our own. Categories of permitted sharing include:

• Payment Processors: bKash, Nagad, Rocket, Upay, and card network partners receive only the minimum data required to complete your transaction — such as a mobile number or transaction reference.
• Identity Verification Services: KYC verification partners may receive identity document data solely for the purpose of confirming a user's age and identity in line with responsible gaming requirements.
• Legal and Regulatory Authorities: We may be required to disclose data to law enforcement or regulatory bodies where compelled to do so by a valid legal process, court order, or in order to prevent fraud, money laundering, or other criminal activity.

We do not share your data for any marketing, advertising, or data-brokerage purposes. We do not transfer your data to entities outside of the described service-delivery chain.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. For active accounts, data is retained throughout the duration of your relationship with 77fdc. Transaction records and financial data may be held for a minimum period of five (5) years to satisfy anti-money laundering (AML) record-keeping requirements.

When an account is closed and all mandatory retention periods have elapsed, we will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request early deletion of your data, we will process that request where no legal obligation prevents us from doing so.

Data Security

Protecting your personal data is a core operational priority at 77fdc. We employ industry-standard SSL/TLS encryption for all data transmitted between your device and our servers, ensuring that your credentials, payment details, and session data cannot be intercepted by third parties. Our server infrastructure is hosted in secure data centres with physical access controls, network firewalls, and intrusion detection systems.

Internal access to personal data is restricted on a strict need-to-know basis. Our staff undergo data privacy training, and any personnel who handle user data are bound by confidentiality obligations. Despite these measures, no system can guarantee absolute security. In the event of a data breach that materially affects your personal information, we will notify affected users promptly and take all reasonable steps to mitigate harm.

Your Rights as a Data Subject

As a registered user of 77fdc, you have several rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. Your rights include:

• Right of Access: You may request a copy of all personal data we hold about you, including transaction records and account history.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time. To opt out of promotional emails, simply contact our support team or use the unsubscribe link in any marketing email.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.

To exercise any of the above rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe, typically within 30 days. We may need to verify your identity before processing certain requests to protect your account from unauthorised access.

Children's Privacy

77fdc is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has created an account or submitted personal information on our platform, please contact us immediately at [email protected] so that we can take prompt action to delete that data and close the account.

Age verification is a mandatory step in our account registration process. Any account found to belong to a person under 21 will be suspended immediately and all associated funds will be handled in accordance with our Terms and Conditions and applicable law.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. The revised policy will take effect immediately upon publication on this page.

Your continued use of 77fdc following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of the platform and may request closure of your account by contacting our support team.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 77fdc holds about you, please reach out to our support team. We are committed to responding to all privacy-related enquiries promptly and professionally.